retainers and payments

Due to a big increase in demand in recent times we have decided to offer a new feature here at Dumbledart's Bakery in allowing our customers to book and keep their required date and time slots with a simple retainer payment. 

We are getting busier and busier every year and our slots fill up earlier than ever before. We understand that certain things can change in time. Your child may like a certain themed cake for their birthday that's five months down the line and then their new favourite thing may change many times before the birthday itself.

So we have decided to offer the chance for our customers to save a future slot with us to avoid disappointment and missing out closer to your chosen date.

This simply means you can save the date and time of your required slot as far down the line as you wish. So if you would like to book a slot in July for a cake in December, you now have the option to pay a retainer.

 If you wish to save a place with us and pay a retainer, simply drop us a message on the contact form below, send through the relevant details and we will create a retainer payment link for you.

You will then have the option to go through any cake design as and when you wish. As with all our quotes, there is absolutely no obligation to buy.

Without a retainer payment, unfortunately we are only able to hold a slot for a maximum time of 7 days without a payment being made. 

Once a payment is received, we will then book a collection slot for you (if you have not already done so), for which, you will receive confirmation of, via email.

We hope this new feature will be helpful to our customers in allowing peace of mind that your date will be saved and take away any rush of confirming an order so far in advance.